Volkswagen Recall Department

Volkswagen Recall Department
in Pleasantville, NY

Volkswagen Recall Service Near Thornwood, NY

We operate a recall service department where we provide Volkswagen drivers with safety recalls and technical campaign services. There's no reason to put off the fast and free maintenance since we can get you in and out with the maintenance needed to eliminate the safety risk or performance issue. One of our certified technicians performs recall services following the Volkswagen safety/technical service protocol. Schedule your safety recall or technical campaign service today at Prestige Imports Volkswagen in Pleasantville, NY.

Safety Recalls

Vehicle and road safety is regulated by the National Highway Traffic Safety Administration (NHTSA). The federal agency works alongside auto manufacturers investigating safety risk claims. A safety recall is opened when a vehicle or vehicle component is found to carry excessive risk. All safety recalls include a corrective maintenance plan whereby the vehicle owner can get the service designed to fix the problem. Safety recall services must be completed by the vehicle's manufacturer at an authorized dealership and come at no charge to the owner.

Volkswagen Technical Campaigns

Volkswagen issues technical campaigns for non-safety performance-related issues. Technical service campaigns are designed to fix performance-related problems with a corrective maintenance plan that includes getting fast and free service at an authorized dealership.

VW Recall Department

How Will I Know if my Volkswagen has an Active Recall?

Vehicle owners are sent a recall notification letter for safety recalls and technical campaigns. The letter is sent in the mail to the address on file. The letter provides all of the details, including the risk, what can happen, the circumstances surrounding how it happens, and how to get the fast and free recall service at an authorized dealership. Volkswagen also has an online safety recall check tool where you can enter the 17-character vehicle identification number (VIN) to check for active recall services that need to be completed. Drivers can also call our service department to speak with a knowledgeable service advisor about their model's recalls.

Schedule Recall Service at Prestige Imports Volkswagen

Volkswagen owners in Pleasantville, Thornwood, White Plains, Ossining, and Chappaqua, NY can schedule appointments online or by phone. The online service request form is a quick and convenient way to provide the basic details needed to book your appointment. Simply enter the details needed, select your preferred contact method, submit, and we will contact you shortly with the appointment specifics.


Schedule Service

Prestige Imports Volkswagen Service Department Amenities

  • State-of-the-Art Facility
  • Extended Hours
  • Saturday Service Hours
Service Technician
Service Advisor


Prestige Imports

44 Pleasantville Road
Directions Pleasantville, NY 10570

  • Sales: (914) 769-5100
  • Service: (914) 769-5100
  • Parts: (914) 769-5100

Service Hours

  • Monday - Friday 8:00AM-5:00PM
  • Saturday - Sunday Closed
Dealer Wallet Service Marketing & Fixed Ops SEO by Fixed Ops Digital